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Sales Training International Ltd identified the main areas of focus and tailor made and delivered sales training to our sales webchat teams in India conducted by Sylva Joliffe. 

I found Tracy and Sylva to be very flexible and accommodating to our needs which has made it easy and a pleasure to work with them.

Sylva is very well versed and creative in her field and she shared all her experiences to help the team understand the customer management techniques.

The training has been a success as feedback received from the teams has only been positive and the advisors are more confident and comfortable while interacting with customers.

 

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