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Effective Time Management

Good time management has always been an important skill, but in these tough times, it is now essential.

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Seven Habits of Successful Creative Thinkers

John Adair suggests that successful creative thinkers regularly practice the following – in other words they develop these approaches as habits.

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Handling Objections

During the sales process most people will raise objections. Objections are raised for many reasons.

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Time Management for Sales People

To sell successfully in a recession you need a strategy; a plan of action to help you succeed.

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Top 10 Tips to Improve Web Chat

  1. Provide agents a clear structure for Web Chat responses
  2. Avoid Jargon
  3. Create some standard responses

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